Experiencing Issues with CF - Madrid, Spain

About This Site

Captain Up is an Engagement Platform for web and mobile apps. Using game mechanics and social tools, behavioral psychology methods and machine learning algorithms, Captain Up adds exciting new layers of engagement to any website or app.

We continuously monitor our platform. Should there be any service interruptions, maintenance windows or incidents they will be reported here.

Platform API   Operational
Captainup.com   Operational
Blog   Operational
Support & Docs   Operational
Dashboards   Operational
CF - New Delhi, India   Operational
CF - Hong Kong   Operational
CF - Seoul, South Korea   Operational
CF - Osaka, Japan   Operational
CF - Chennai, Tamilnadu, India   Operational
CF - Tokyo, Japan   Operational
CF - Singapore, Singapore   Operational
CF - Amsterdam, Netherlands   Operational
CF - Paris, France   Operational
CF - Dublin, Ireland   Operational
CF - Frankfurt, Germany   Operational
CF - London, United Kingdom   Operational
CF - Madrid, Spain   Partial Outage
CF - Milan, Italy   Operational
CF - Berlin, Germany   Operational
CF - Zurich, Switzerland   Operational
CF - Toronto, Ontario, Canada   Operational
CF - Johannesburg, South Africa   Operational
CF - Chengdu, Sichuan, China   Operational
CF - Sydney, Australia   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2018

No incidents reported today.

Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018
Resolved - This incident has been resolved.
Jan 9, 11:15 IST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 9, 11:12 IST
Identified - The issue has been identified and a fix is being implemented.
Jan 9, 11:00 IST
Investigating - On Tuesday Jan 9, 2018 at 9am UTC Captain Up will be performing maintenance for 10 minutes during which configuration changes to our dashboard and API will be unavailable. Note that internal testing suggests an impact in the range of 2-5 minutes, but we recommend customers plan for a 10 minute impact.

Time of maintenance: 09-JAN-2018 09:00-09:10 UTC.
Estimated duration: 10 minutes.
Expected affect on players: degraded performance.
Expected affect on servers: partial outage.
Expected Impact: During the change window users may experience slower responses than usually.
Approximately 30 minutes prior to the maintenance we will post an update on https://status.captainup.com and periodic updates will follow as work progresses. Please contact us if you have any additional questions or concerns.
Jan 8, 16:46 IST
Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018

No incidents reported.